TOS (Terms of Service)
BEFORE X AFTER AUCTION SOLUTIONS LLC
Effective Date: October 7, 2025
Last Updated: May 18, 2026
Welcome to Before X After LLC (“Before X After,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, including fine art and collectible packaging, photography, storage, logistics, cataloging, transportation, and related services (collectively, the “Services”). By using our Services, submitting an inquiry, approving an invoice, signing electronically, or delivering property to Before X After LLC, the client acknowledges and agrees to these Terms.
1. Scope of Services
Before X After LLC provides professional fine art and collectible handling services, including but not limited to museum-grade packaging, transportation, storage, cataloging, photography, documentation, and white-glove logistics. We reserve the right to modify, expand, suspend, or discontinue Services at our discretion without prior notice.
Certain services may be performed through approved third-party vendors, freight carriers, logistics providers, subcontractors, or storage facilities. Before X After LLC shall not be liable for independent acts, omissions, delays, or failures caused by such third parties. Clients acknowledge that third-party vendors may maintain separate terms, limitations, and conditions beyond our control.
2. Client Responsibilities
Clients are responsible for providing accurate item descriptions, declared values, documentation, delivery instructions, and handling information. Clients must ensure that all items are legally owned and eligible for transport, storage, and shipment.
Clients shall maintain adequate insurance coverage for the full replacement value of all property during transport, handling, and storage. Before any work begins, clients may be required to sign additional handling authorization or risk acknowledgment forms.
Before X After LLC does not provide appraisal, authentication, or valuation services unless expressly agreed in writing.
3. Payments, Storage Fees, and Lien Rights
All invoices are payable according to the payment terms stated on the invoice. Unless otherwise agreed, payment is due prior to commencement of Services. Deposits are non-refundable once scheduling, sourcing, labor allocation, or preparation has begun.
Photography, cataloging, packaging, documentation, handling, and completed labor services are non-refundable once performed.
Before X After LLC shall have a continuing possessory lien on all client property in its custody for unpaid balances, including storage fees, labor, shipping costs, legal fees, collection expenses, and related charges. In the event of nonpayment, Before X After reserves all rights available under Nevada law, including the right to retain, transfer, dispose of, or sell property after reasonable notice in order to recover outstanding balances and expenses.
Items remaining unpaid or unclaimed for more than one hundred eighty (180) days after invoice due date may be considered abandoned property.
4. Shipping, Handling, and Storage
Before X After LLC utilizes museum-grade materials and commercially reasonable industry handling practices. However, collectibles, antiques, memorabilia, textiles, paper goods, framed works, and aged materials may possess inherent fragility, instability, deterioration, or susceptibility to environmental conditions (“Inherent Vice”).
Before X After LLC shall not be liable for damage resulting from inherent vice, hidden defects, improper prior restoration, oxidation, fading, warping, adhesive failure, mold, pests, humidity, temperature fluctuations, ordinary aging, or gradual deterioration.
Unless expressly agreed in writing, Before X After does not guarantee climate-controlled or archival preservation conditions beyond commercially reasonable standards.
Storage services are provided on a bailment basis only. Before X After LLC does not assume ownership of stored property and acts solely as custodian.
Any values discussed between the parties are for coordination purposes only and shall not constitute appraisals, guarantees of value, or accepted liability limits.
Visible damage claims must be submitted in writing within five (5) business days of delivery or collection. Concealed damage claims must be submitted within thirty (30) calendar days. Failure to provide timely notice shall constitute acceptance of condition and waiver of claims.
5. Insurance and Risk of Loss
Client acknowledges and agrees that Before X After LLC is not an insurer and does not provide insurance coverage unless expressly stated in a separate written agreement.
Clients shall maintain all-risk insurance coverage sufficient to cover full replacement value, including coverage for transit, storage, handling, theft, mysterious disappearance, accidental damage, and third-party carrier exposure.
Failure by Before X After LLC to request or verify proof of insurance shall not waive the client’s insurance obligations or create liability for uninsured losses.
Once property is transferred to a third-party carrier, freight company, customs broker, or logistics provider, risk of loss shall transfer according to the applicable carrier terms unless otherwise agreed in writing.
6. Photography, Documentation, and Marketing Use
Before X After LLC may photograph, document, scan, record, or otherwise create digital records of property and project environments during normal workflow operations.
Photographs, intake reports, inventory records, and condition notes generated by Before X After LLC shall constitute prima facie evidence of item condition at intake, handling, shipment, and release unless proven otherwise by clear and convincing evidence.
Unless the client submits a written opt-out request prior to service completion, Before X After LLC may use non-confidential photographs or packaging imagery for portfolio, website, educational, or marketing purposes.
7. Limitation of Liability
To the fullest extent permitted by Nevada law, Before X After LLC shall not be liable for:
• loss of market value,
• diminution in collectible value,
• sentimental value,
• lost profits,
• business interruption,
• reputational harm,
• delay damages,
• consequential damages,
• incidental damages,
• special damages,
whether arising in contract, negligence, bailment, tort, or otherwise.
Before X After LLC shall not be liable for concealed, pre-existing, undocumented, or internal damage not visible during ordinary inspection.
Client expressly waives all subrogation claims by insurers against Before X After LLC.
In no event shall Before X After LLC’s aggregate liability exceed the declared value expressly accepted in writing by an authorized representative of Before X After LLC or the amount paid for the specific service giving rise to the claim, whichever is lower.
8. Force Majeure
Before X After LLC shall not be liable for delays, losses, interruptions, or damages resulting from events beyond its reasonable control, including but not limited to natural disasters, fire, flood, earthquake, severe weather, war, terrorism, labor disputes, customs delays, transportation interruptions, pandemics, cyberattacks, utility failures, carrier failures, governmental actions, supply chain disruptions, civil unrest, or similar force majeure events.
9. Dispute Resolution and Governing Law
These Terms shall be governed by and construed under the laws of the State of Nevada.
Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively through confidential binding arbitration in Las Vegas, Nevada under the rules of the American Arbitration Association (AAA) before a single arbitrator.
Client knowingly waives any right to trial by jury.
Claims may only be brought in an individual capacity and not as part of any class, consolidated, collective, or representative proceeding.
Any legal action, arbitration demand, or claim must be filed within sixty (60) days after discovery of the alleged loss or event giving rise to the claim or such claim shall be permanently barred.
10. Confidentiality and Security
Before X After LLC may refuse disclosure of storage locations, inventory records, operational procedures, client identities, security methods, or facility information except where required by law.
Client information shall be handled with commercially reasonable confidentiality practices.
11. Amendments and Contact
Before X After LLC reserves the right to modify or update these Terms at any time. Updated versions become effective immediately upon publication on the company website.
For questions regarding these Terms or our Services, please contact:
Before X After Auction Solutions LLC
Las Vegas, NV 89134, USA
info@beforexafter.com
www.beforexafter.com
