Before X After LLC – Terms of Service

Welcome to Before X After LLC (“Before X After,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our services, including fine art and collectible packaging, photography, storage, logistics, and any related services (collectively, the “Services”). By using our Services, you agree to these Terms.

1. Scope of Services

We provide professional fine art and collectible handling, including museum-grade packaging, transportation, storage, cataloging, photography, and white-glove logistics. We may expand, modify, or discontinue Services at our discretion. Certain services may be performed by approved third-party vendors; such vendors may have separate terms that apply.

2. Client Responsibilities

Clients must provide accurate item details, documentation, and instructions; maintain insurance for full value during transport, handling, and storage; sign the Handling Authorization Form before work begins; and provide timely access, accurate delivery addresses, and complete documentation.

3. Payments and Non-Refundable Services

Unless otherwise stated, payment is due prior to commencement. A 50% non-refundable deposit may be required to confirm bookings, with the balance due prior to completion. Photography, cataloging, packaging, and other completed handling work are non-refundable. We may withhold delivery for unpaid balances. Late payments may incur a 1.5%/month service charge (or the maximum allowed by law). Items unpaid more than 180 days after invoice due date may be deemed abandoned.

4. Shipping, Handling, and Storage

We use museum-grade materials and industry-standard methods. Because of the nature of collectibles and fine art, we cannot guarantee protection against unforeseen circumstances (e.g., natural disasters, transit accidents, improper third-party handling). Clients should maintain private insurance at all times. Storage is provided on a bailment basis; title remains with the client. Clients must inspect items immediately upon delivery and notify us in writing of visible damage or loss within three (3) to seven (7) business days.

5. Insurance and Liability

Clients must maintain valid insurance coverage for their items throughout the service period and provide proof on request. We are not liable for loss, theft, damage, or deterioration during storage, transport, or handling, except in cases of gross negligence or willful misconduct. Our total liability shall not exceed the amount paid for the specific service.

6. Photography and Marketing Use

We may document items, packaging, and project environments as part of workflow for internal records and marketing unless the client opts out in writing prior to service completion. No personally identifiable information will be disclosed without consent.

7. Cancellations and Refunds

Clients may cancel scheduled services by providing written notice at least 72 hours in advance. Deposits or fees for services already rendered (including photography, cataloging, and packaging) are non-refundable. Refunds for prepaid but unperformed services are processed within seven (7) to fourteen (14) business days after approval. Clients are responsible for special-order materials or third-party costs incurred before cancellation.

8. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Nevada. Disputes shall be resolved through confidential binding arbitration in Las Vegas, Nevada (AAA rules) by a single arbitrator. Each party bears its own costs. Judgment on the award may be entered in any court of competent jurisdiction in Clark County, Nevada.

9. Intellectual Property and Confidentiality

All content, photographs, materials, and processes used or created by Before X After remain the company’s intellectual property unless otherwise agreed in writing. Client data will be treated confidentially and used solely to provide the Services. Digital content remains our property until full payment is received.

10. Limitation of Liability

We are not liable for indirect, incidental, consequential, or special damages. Any claim must be filed within sixty (60) days of the event giving rise to the claim. In no event shall our aggregate liability exceed the lesser of (a) the amount paid for the service giving rise to the claim, or (b) $5,000.

11. Amendments and Contact

We may modify or update these Terms at any time; updates are effective upon posting. For questions:

Before X After LLC
732 S 6TH ST, STE R
Las Vegas, NV 89101, USA
Email: info@beforexafter.com
Website: beforexafter.com